On December 6 we released patch 1.03 for North America and 1.01 for the EU. After extensive monitoring we are confident that the patch has solved the character data issues (character wipes). Players are now free to enjoy whichever game modes they wish. We are very aware there are other issues and we are continuing to work diligently to improve Secret Ponchos through future updates. Once again we sincerely apologize for any inconvenience this issue has caused.
Thanks for your patience and support!
- The Switchblade Monkeys Team